The second-hand marketplace Users Voice Frustration Regarding Size Modifications
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments without notifying all users about the change.
Social Media Response
Countless users and merchants are posting online saying Vinted listings now show a different size category versus the original listing because of the remapping.
The company said the updated approach better aligns with other platforms.
They have suggested members to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods due to shopper criticism.